Privacy Policy

Privacy Policy

This website is operated and owned by Seneca Foods Corporation (“Seneca Foods”), owner of Gray & Company and Peninsula Premium Cherries™ brand.  When using this website, all terms and conditions listed below should be followed. If you do not agree with any of these terms and conditions, you should refrain from using this website.

Usage Restrictions

The entire contents of this website are copyrighted under United States law and protected by worldwide copyright laws and treaty provisions. Materials from the World Wide Web and affiliated servers may not be copied, distributed or transmitted in any way without prior written consent of Seneca Foods. Online users of the website may download one copy of any and all materials on the website for personal, non-commercial use provided that they do not modify or alter the materials in any way, nor delete or change any copyright or trademark notice. Seneca Foods reserves complete title and full intellectual property rights for materials downloaded from the website.

Submissions to and Affiliated Servers

Any information, including but not limited to remarks, suggestions, ideas, graphics or other submissions, communicated to Seneca Foods through this website is the exclusive property of Seneca Foods. Seneca Foods is entitled to use any information submitted for any purpose without restriction or compensation to the person sending the submission.

We may collect certain information that personally identifies you (“personal information”). This may include, but is not limited to, your name, email address, mailing address, and telephone number. We collect personal information you voluntarily submit to us through the website, such as, through signing up for newsletters and filling out forms. In addition, once you “Like” our Facebook page, follow us on Twitter, or otherwise form a relationship with us through social media, we may collect and have access to the personal information that you have chosen to make available through such social media (e.g., name, profile picture, gender, current city, networks, friend lists, pages you “Like”, etc.).

If you elect to utilize certain aspects of the website, we may ask you to provide us with personal information. We may offer contests, sweepstakes or other activities that will require you to sign up and provide personal information. In that case, we will collect the information provided along with your involvement in such activity. All of the above information that we receive from you is voluntary on your part. However, if you wish to voluntarily participate in any of the above programs, you will need to provide us with the applicable information. If you would like to contact Seneca Foods without submitting personally identifiable information online, you can call us at (315) 926-8100.

The user acknowledges the originality of any submission communicated to Seneca Foods and accepts responsibility for its accuracy, appropriateness and legality.


Seneca Foods will use commercially reasonable efforts to protect your personal information from unauthorized access, use, or disclosure.

Use of Computer Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. This website does use cookies on its website. When you visit our website, our computer servers may automatically receive and record information from your browser. This information may include your IP address, your web browser type and operating system, session time, click path analysis, and the pages you request. We use this information in an aggregate way to monitor usage and improve our website. Cookies DO NOT contain any personally identifiable information such as your name or email address. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of this or other web sites you visit. This website uses data from Google’s Interest-based advertising or third party audience data (such as age, gender and interests) with Google Analytics.

Online Shopping – Security

Seneca Foods values the trust its customers place in the company. Accordingly, we adhere to the highest ethical standards in gathering, using and safeguarding customer information that is entrusted to the company. Access to information about Seneca Foods customers is restricted to the Seneca Foods business. Seneca Foods does not rent, sell or exchange information about its customers.

Online Shopping – Shipments

Unless otherwise notified, all shipments will be made via UPS ground or FedEx and can take up to 10 – 12 business days upon receipt of order. Seneca Foods is not responsible for any loss or damage resulting from such second party delivery. Should you receive damaged product or do not receive your order, please contact Customer Service.

Online Shopping – Return Policy

If your order is processed incorrectly, please contact our Customer Service Department within 7 days of receipt for replacement of product or refund (including all shipping and handling costs).

Liability Responsibility

Seneca Foods is not responsible for technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed computer transmissions. Under no circumstances will Seneca Foods or its suppliers be liable for any damages or injury that result from the use of the materials on this website.

The materials on this website are provided "as is" and without warranties of any kind to the fullest permissible pursuant to applicable laws. Seneca Foods does not make any warranties that material provided is accurate, complete or current. Materials are provided for general information only and should not be relied upon or used in the sole basis for making significant decisions.

Seneca Foods provides links to other web sites that are not maintained by Seneca Foods. Seneca Foods does not endorse those sites and is not responsible for the content of such other sites.

Application of Content

This website contains information for products available in the United States unless otherwise specified. This website is operated in the State of New York, United States of America, and Seneca Foods makes no representation that content provided is applicable or appropriate for use in other locations.

Enforcement of Website Policy

These terms and conditions are governed and interpreted pursuant to the laws of the State of New York, United States of America, notwithstanding any principles or conflicts of law. If any part of these terms and conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. Seneca Foods can revise these terms and conditions at any time by updating this posting.

Privacy Policy Scope

This Privacy Policy applies only to our online activities on this website. This policy is not applicable to any information collected offline or via channels other than this website.


By using this website, you hereby consent to this Privacy Policy and agree to its terms and conditions.